First impressions are important. I first noticed the waiting area. It was spacious, clean, coffee, drinks, snacks, donuts, all in a large comfortable area with comfortable chairs. I was greeted promptly by the Service Advisor wo carefully went through my concerns. All I needed was a brake check and estimate for repairs (if needed). I was due also for a State Inspection. While waiting I had a long chat with one of the owners, who had come out to introduce himself to another customer. The magazine selection could be better. After a while the technician came out and told me that one of the battery posts was broken, we went into the shop area and by was it clean! The techs and service personnel were all uniformed and the tool chests were all matching colors. Brakes will need replacing very soon but I'll have to wait , but I did get a new battery, and estimate. Ya'll try this shop! Great folks! Close to NRH2O. A definite 5 Star!