North Richland Hills Auto Repair

(817) 514-3877updated hours:
Mon - Fri: 7:00 AM - 6:00 PM
5

They reapired my car and a about 2 months later was having issues again..come to find out the part was defective they had recently installed. They were very honest about all of it, replaced the part and charged me nothing to get me back up and running! Staff is very friendly and owner frequents his business! He was actually there when i went in 1st time. Very nice guy!

5

The staff was friendly and extremely knowledgeable. They were more than fair on pricing as well. The cost was a third of the price I was quoted elsewhere and Im very happy with the result. I will be recommending this shop to others

5

Found me a new place to maintain my car! Yes!!!

5

Fast and friendly. They even did a quick look-over for issues with my vehicle while changing the oil and then didn’t awkwardly approach me with the results, but instead texted me some issues they found. They let me bring in my own oil to use since they don’t carry what I wanted to use. Very courteous staff. Nice prices. Five stars, easy.

5

Honestly I cannot say enough about this location. I was treated fairly and honest about my older vehicle. The ownership was upfront and honest about the repair my 2007 Nissan needed to get me back on the road even though it needed more than they actually told me. I highly recommend this facility!

5

Even where times are not the best , they continue to help out there customers . Martin and his staff are probably the best auto service shop I have ever done business with. Thank you

5

This has by far been the best automotive maintenance establishment I have been to in forever. The name of the business truly embodies what Chris and his employees are about. They are honest in every part of what they do. In this day and age it’s very hard to trust mechanics whether it’s a dealership mechanic or a mom and pop. Most see a customer walk through the door and see dollar signs. Being a fellow business owner I can truly appreciate when another business owner embodies honesty and puts the clients and their employees first. Kudos to Chris and his team. I am a customer for life.

5

Fast and helpful. Very nice people to deal with.

5

Great service every time a visited this facility. I will certainly take all my vehicles to them. Keep the great work.

5

I first found out about Honest 1 Auto Care in Tennessee while I was living in Kentucky. I never got a chance to actually use them while living in Kentucky but I was impressed when I walked in to one of the franchises in Clarksville, TN. So, when we moved back here to Lewisville, TX, I was happy and surprised to learn they had locations here in Texas! I quickly read all the reviews and decided to pick the Honest 1 in Hurst, TX even though there were locations nearer to me, Honest 1 NRH had the best reviews. So, I called first. I was impressed with the young lady who answered the phones. She was very friendly and professional. I decided to bring in my car on a Saturday. I tried to get there before Noon because the receptionist said they close at 4 pm. I got there a little after 11:30 am. They were quick getting my car in. I met the receptionist found out she is from Missouri. I’m originally from Illinois so we instantly bonded. As expected, the shop was immaculate! Very clean. Snacks were low in stock but yummy because boy was I hungry. I hadn’t ate yet. We were told the repair of replacing all three motor mounts would take a few hours but we definitely would get it done before closing at 4 pm. They took the car back and showed us the issues. Took us back up front for pricing and signing. I was okay with prices. It was a little high but the receptionist found a $75 coupon which I greatly appreciated! We left for lunch. I got a call after 3:30pm that car was ready! I paid and was happy with the results. I was told there was one more problem that I needed to fix to get no vibration because replacing the motor mounts didn’t completely fix the noise and vibration on the driver side. Which I truly appreciate. Kwik Kar in Lewisville on West Round Grove Rd did my brakes and didn’t let me know I had a warped rotor which I am very angry about. I will never take my car to Kwik Kar again because of this factor. Honest 1 NRH has won my trust and I will continue to use them for all my repairs and maintenance from now on. I’m impressed, I’m happy and even though their prices are a little high, I TRUST them to do the job and do it well. Thank you Honest 1 NRH in Hurst, TX for being just that HONEST!!!! And you did a great job replacing my motor mounts!!!! See ya soon for the “warped rotor”!!! And for the life of me, I can’t remember the receptionist’s name but thank you! And nice to have met you and thank you girl for taking good care of me and my “baby”. My car that is. And it was so sweet to find a note and snack in my car after the repairs! That was so nice! Thanks guys!! 🙏🏽🦋👍🏽🤗🚗

Dear Charay, Thank you so much for your kind review! Our manager from Missouri is Ashley. We agree she is wonderful! We will share this with her. See you next time! - Chris and Martin Collings at Honest-1 Auto Care North Richland Hills

- Honest-1 Auto Care North Richland Hills
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