North Richland Hills Auto Repair

(817) 514-3877
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 4:00 PM
5

Usually, I have an excellent experience with Honest1 Auto Care NRH including both, my and my wife's car. Everybody is very professional and cordial. And the service itself is very good. This time it was somewhat different regarding the service. I have scheduled a transmission fluid change on Friday and asked specifically for the genuine Nissan CVT fluid to be used. When I came for a service on Tuesday, they were ordering the fluid packs in front of me. So, I had to wait for it, for no reason if you ask me. Also, there was not enough ordered. So, I went out after more then 2 hours being waiting. I hope this is an exception that cauught my attention. Still going to use Honest1 Auto Care NRH services because I believe the team can handle situations like this much better. Update on 2/4 Like I stated above, it was an exception, indeed. As many times before, it was great service and detailed inspection on my car. You can count you will get the recommendations for keeping your car running seamlessly.

Thank you for the feedback and your patience, Nemanja. This was our mistake. We should have ensured we had the specific fluid in the correct quantity ahead of time so as to avoid any unnecessary delays for you. Since the service itself usually takes an hour and a half to two hours, be assured we were working on your car during that time. I apologize for the extra delay you had to wait for the extra fluid to arrive. I've discussed this with our staff so as to avoid any misunderstanding in the future. Thank you for being a great customer and working with us!

- Honest-1 Auto Care North Richland Hills
5

Great service, great communication, and great result. First time taking my Mazda there, but I will be back.

5

The personnel at this establishment was very professional and courteous. They knew exactly what was wrong with my car and gave me a very reasonable quote. They also work with most warranty companies. I recommend this place to all my friends and family.

Thanks, Yesenia! - Christopher and Martin Collings at Honest-1 Auto Care NRH

- Honest-1 Auto Care North Richland Hills
5

Very informative and honest staff.

Thanks, Michael!

- Honest-1 Auto Care North Richland Hills
5

Always nice and quick with anything! They have the best customer service from any other auto place I’ve ever been! This is my second time having a major fix on my truck and it’s been amazing both times

Thank you, Briana! Great to see you again!

- Honest-1 Auto Care North Richland Hills
5

A place with integrity and great service. They won't sell you on unnecessary repairs, most services come with a year of free roadside assistance and they leave a treat when you pick up your car.

Thank you, Teresa!

- Honest-1 Auto Care North Richland Hills
5

We love the whole staff! Everyone is knowledgeable and friendly. Every time we have an issues with our vehicle we bring it here. We recommend Honest One to our friends and family. I highly recommend you come in and get an oil change with them, that’s what we started with and we will always use them.

5

This is the place to go for car repairs. I took my Jeep here and the owners are brothers who explained what was wrong with my car and they were very polite my car was fixed that day. Now it runs perfectly and not to mention they leave a little treat with a thank you note and bible scripture so it shows they have great Christian Values which is definitely a plus for me...I am so happy to have finally found a great shop to take my cars....Thanks Honest-1 Auto Care.

5

Very friendly and helpful service. They fixed my car alarm system quickly and for a good price while updating me the whole time and explaining everything clearly without any BS. These guys seem experienced and trustworthy.

Thank you very much, Chris! - Christopher and Martin Collings at Honest1 Auto Care NRH

- Honest-1 Auto Care North Richland Hills
5

Wow! Absolutely the best dealing I’ve had with a local business! The staff were both courteous and professional! The waiting area was spotless with a wide variety of snacks and beverages available! There were books and magazines to read or a big screen television to watch! When it was deemed to take a few hours to get the parts and do the work I was given a courtesy ride home! If I need any more work done I will definitely call these folks! Completely Satisfied with the overall experience!

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