North Richland Hills Auto Repair

(817) 514-3877updated hours:
Mon - Fri: 7:00 AM - 6:00 PM
5

This is a kind, knowledgeable place that gave us great service and I highly recommend them. We have used Honest One several times since moving to Bedford this past Summer and they continue to do quality and affordable service for us. I highly recommend them!

Thank you for recommending us, M and L!

- Honest-1 Auto Care North Richland Hills
1

$120 Inconsistent diagnosis, full of assumptions. Then he wants to charge me $ 240 for a deep diagnosis. They are Not Professional and Efficient. Honestly they are incompetent.

Hi Jennifer, We found damage in the body control module caused by an electrical short somewhere in the vehicle likely due to the accident the car was in. Because it would take a great deal of time to track down the faulty wiring, our recommendation for you to take your vehicle back to the shop that did the original repair was to save you money, since the shop should warranty their work. We are sorry for any miscommunication.

- Honest-1 Auto Care North Richland Hills
5

Every single person I spoke with at Honest1 was energetic, accommodating and professional. I’ll be recommending them to everyone. Was especially impressed that that set up a warrantied car rental for me without me even asking. I would’ve missed my chance to pick one up if it weren’t for Honest1 taking the initiative. Thanks!

Thank you Steven! We appreciate your recommendations! - Christopher and Martin Collings at Honest1 Auto Care NRH

- Honest-1 Auto Care North Richland Hills
3

Customer service is 5 stars Facility is 5 stars Chris and the shuttle are 5 stars Price was 2 stars (118 dollars just to look at the vehicle) Repairs are 3 stars- the main issue is fixed but my car is still shaking and I don’t want to take it back because it’s 118 just to have them diagnose it

5

Honest1 Auto Care is not just a name, It's a place where they practice what they preach...Honesty. They genuinely care. Not only of my car, but as a whole experience from beginning to end. Their interest is not only on fixing my car, but on keeping me as a customer for life. I would definitely come back and highly recommend them to everyone. Awesome People with Awesome Auto Care.

Francisco, We are so glad that our genuine care for you and your car comes across. We will be here for you anytime you need us! - Christopher and Martin Collings at Honest1 Auto Care NRH

- Honest-1 Auto Care North Richland Hills
5

The current management is the best. They know how to treat people professionally and honest! I recommend everyone I know to go to Honest1 for all their auto repairs and inspections. Thank you Honest1.

5

As their name suggests, the employees here are actually honest and did not rip us off when they could have. We really appreciated their fast, friendly, and honest service.

5

Great people. Extraordinary service. My go to service team now.

5

For the first time in years I have found an honest company that explains to me what is wrong with my vehicle. Took the car in for an oil leak and they checked every inch of my car. I had several problems that I was not aware of one being a noise that my regular auto repair I had used for years was needing a muffler/tail pipe. Not so. They drove my car before and after repairs and when I returned to pick it up we drove it together pointing out other minor noises and explaining to me what they were. I have a 2008 Town and Country van that I love and now I feel safe driving it.

5

Usually, I have an excellent experience with Honest1 Auto Care NRH including both, my and my wife's car. Everybody is very professional and cordial. And the service itself is very good. This time it was somewhat different regarding the service. I have scheduled a transmission fluid change on Friday and asked specifically for the genuine Nissan CVT fluid to be used. When I came for a service on Tuesday, they were ordering the fluid packs in front of me. So, I had to wait for it, for no reason if you ask me. Also, there was not enough ordered. So, I went out after more then 2 hours being waiting. I hope this is an exception that cauught my attention. Still going to use Honest1 Auto Care NRH services because I believe the team can handle situations like this much better. Update on 2/4 Like I stated above, it was an exception, indeed. As many times before, it was great service and detailed inspection on my car. You can count you will get the recommendations for keeping your car running seamlessly.

Thank you for the feedback and your patience, Nemanja. This was our mistake. We should have ensured we had the specific fluid in the correct quantity ahead of time so as to avoid any unnecessary delays for you. Since the service itself usually takes an hour and a half to two hours, be assured we were working on your car during that time. I apologize for the extra delay you had to wait for the extra fluid to arrive. I've discussed this with our staff so as to avoid any misunderstanding in the future. Thank you for being a great customer and working with us!

- Honest-1 Auto Care North Richland Hills
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