Customer service is a priority at Honest-1. After hearing there was an extended wait time, I was able to leave and run a few errands without losing my place. Honest-1 listened to my need and responded accordingly. I appreciate your commitment to customer satisfaction. I'll definitely be a return guest.
Second time I've been there! Another excellent experience. Had headlights renewed and aligned on my 12 year old SUV; no I'll be able to see he road more clearly at night. Waiting Lounge very nice and Staff very professional.
Awesome Service!!!!! Great team!!!!!!!!!
Honest 1 did a great job communicating the problems with my car. They also told me which things needed to be repaired immediately and which things could wait without causing damage to the vehicle. The repairs where done quickly and proficiently. The car is running great. I have another car with an engine check light on and I'll be taking it back to Honest 1.
Great service, personal, and professional. There was no waiting. I am truly glad I found this place. Close to my work, and home; hard to beat their customer service. I would highly recommend Honest-1 for your car or truck.
Everyone was friendly and courteous they even drove me home when I had no one to pick me up. The appointment lasted a little longer than expected but it was a tough job with the power window motor/actuator. Have to go back for them to finish the job otherwise I would have gave a 5 star.
This location had friendly management, fast service and a comfortable waiting area. I appreciated that the tech didn't leave any grease or any other mess like some other auto maintenance businesses have in the past.
Good experiance. Based on what I know about my car and questions I ask they were honest.
I went here for a second opinion after going to the dealer for routine service. The dealer suggested my motor mounts were in need of replacement and the cost would be in the $2500 range. It might be time to get a new car. After John Malone and his staff did a routine oil change I asked them to see if there was any other work that needed to be scheduled for a future visit. They called to tell me that one of my motor mounts was going bad and even sent me a picture of it. Total cost of synthetic oil change and motor mount was $400.78!!! I got a new honest mechanic at Honest-1. Thanks for the quick and thorough service!
I was very pleased with the service I received. I had been to another shop and they said I needed repairs on the CV Joint, but Honest-1 examined it and could find nothing wrong with the CV Joint, thereby saving me hundreds of dollars on repairs that I didn't need. They were very friendly and courteous and I was please with what I had done on the car.